07 August 2009


HTTP Error 500.19 - Internal Server Error with Error Code: 0x80070021
The requested page cannot be accessed because the related configuration data for the page is invalid.


Module: RequestFilteringModule
Notification: BeginRequest
Handler: StaticFile
Error Code: 0x80070021
Config Error: This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Config File: \\?\C:\RnDInternet\web.config

152: <security>
153: <requestFiltering allowDoubleEscaping="true"/>
154: </security>



KB Article for this error:

http://support.microsoft.com/kb/942055/ does discuss other error code but does not talk about this Error Code: 0x80070021.


Most of the time following steps correct this issue:

  • Go to C:\Windows\System32\inetsrv\config folder and open applicationHost.config file. Search for <section name="handlers"

    <section name="handlers" overrideModeDefault="Deny" />
    <section name="handlers" overrideModeDefault="Allow" />
  • Alternatively you can use appcmd.exe command to unlock this section.

    Use following command to unlock this section globally:

    %windir%\system32\inetsrv\appcmd.exe unlock config -section:system.webServer/security/requestFiltering

    Use following command to unlock this section for a particular site/app:

    %windir%\system32\inetsrv\appcmd.exe unlock config "SiteName/app/url" -section:system.webServer/security/requestFiltering

But in my case I already had the required changes in applicationHost.config file. Also I notice the error code is different then normally error code. To resolve the issue I had to uninstall the IIS feature and add it back. Just by doing this everything works.

To uninstall & Install the IIS feature, go to Control Panel –> Programs and Features and then click at “Turn windows feature on or off”.


It will open a new dialog box in which select & expand the “Internet Information Services” –> “World Wide Web services” –> “Application Development Features” and uncheck everything. Click OK to start uninstall process.


After the uninstall is done, follow the same process to open Windows Feature dialog box and select the features you want. I normally install following features.


I hoe this article will help other facing similar issue. Please feel free to share more tips and suggestions.


1 comment:

  1. Configuration Error
    Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

    Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be caused by a virtual directory not being configured as an application in IIS.

    I converted the virual directory to the application and the it could get to the install page! thanks